Margaret Herrman, PhD, has over 40 years of hands-on experience as a conflict consultant, using tools like mediation, conflict coaching, facilitation for planning and for dialogues, as a researcher, a public speaker, and a national leader. She maintains a private practice in Athens, GA, serving north Georgia while also travelling across North America and internationally to help clients, conduct training and for speaking engagements. North American and international coaching clients have access to help by phone or Skype. Peggy can be reached via her email firstname.lastname@example.org or by phone (706.207.1490). You may also use the “contact” form provided here to make an appointment for an initial chat. Half hour initial inquiries are free (a $75 value). Thanks for coming to “Conflicts Solved: Doc Peg is IN.” Follow me on Facebook, Twitter and LinkedIN for daily reflections and hip-pocket tips.
Peggy holds a doctorate from Emory University in sociology/social psychology. She studied and researched conflict. Peggy edited/authored The Blackwell Handbook of Mediation. She authored chapters in the three editions of Stephen Condrey's (ed.) Handbook of Human Resource Management in Government, and numerous articles in Conflict Resolution Quarterly, Negotiation Journal, the Justice System Journal, and Peace and Conflict Studies. She has written for the Georgia Municipal Association, Association City County Commissioners of Georgia, and the International City/County Management Association. The University of Georgia, the Georgia Sociological Association, and the Georgia Adult Education Association have honored her work.
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Peggy's accomplishments include founding the National Conference on Peacemaking and Conflict Resolution, the first eight juvenile court mediation programs in Georgia and the Mediator Skills Project. Her breadth of experience informs a unique approach that matches a client's situation to the tools most likely to solve a problem.
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For examples of her work, read on...
Harvard University, the Carter Center of Emory University, the Foreign Service Institute, Sullivan University's Masters Program in Dispute Resolution, the Colosi Group, Mediation Network of Northern Ireland, National Council of State Garden Clubs, the Council of Better Business Bureaus, the Conflict Clinic of the University of Missouri-St. Louis, University of Maryland's School of Law, the Samaritan Counseling Center of Northeast Georgia, the Moresberger Group, and the Program on Analysis and Resolution of Conflict of the Maxwell School, Syracuse University. Peggy helped state and local governments as well as human resource agencies in Georgia for many years.
I help people in worship communities, neighborhoods and businesses when very hot conflict centers around religious, cultural beliefs or ways of living in this world. I never ask people to change core beliefs. My dialogues help them speak and listen. Magic happens when the right dialog facilitator creates a safe environment and then asks the right questions.
Sometimes people can't sit down with others involved in a conflict. My coaching often involves concerns about a job (to stay, leave, to confront, and how) and families (adjustments to divorce, parenting, caring for parents, etc.), and sometimes neighborhoods (noise, home upkeep, unruly children). My goal is to enhance awareness and then build skills so my clients make good decisions and act effectively to solve the situation and move forward.
My experience includes both technical and highly emotional disputes. Topics range from personnel and departmental disputes-including allegations of EEO violations; ADA disputes; public disputes over NIMBY's ("not-in-my-back yards” like landfills), multi-government disputes over services and funding; and cases in various Georgia courts. I especially enjoy helping families in trouble.
My facilitations have been instrumental in creating, institutionalizing, and supporting the functioning of public/private partnerships, university programs, non-profit boards, churches, elected bodies, and state-wide task forces.
I trained a substantial number of the practicing mediators in Georgia, including those serving juvenile courts. Hundreds of elected officials and middle managers in business have taken short courses on conflict, negotiation techniques, and working with difficult people. Parent-child as well as workplace mediation are covered in my advanced courses. Advanced public administration students have participated in intense 40 hour courses on negotiation and mediation theory and practice.
The best conflict consultants rely on years of experience and intuition to "read" people and situations instantly so the work appears effortless. Conflict work is grounded in a substantial body of research, and I love to share what I learn with you as well as colleagues. The "Publications" lists a few of my articles. Also, I encourage anyone interested in a deep dive to buy my "Blackwell Handbook of Mediation." The reviews are outstanding. I also help other professionals refine skills and programs delivery systems by evaluating programs in the private and public sectors.
Peggy maintains a private practice in Athens, GA, serving north Georgia, while also traveling across North America and internationally to help clients, conduct training and for speaking engagements. North American and international coaching clients have access by phone or Skype. Peggy can be reached at email@example.com, by phone (706.207.1490), or use the “contact” form to make an appointment for an initial chat. Half hour initial inquiries are free (a $75 value). Thanks for coming to “ Conflict Solved: Doc Peg is IN.” Follow me on Facebook, Twitter and LinkedIN for daily reflections and hip-pocket tips.