Category Archives: Build Conflict Competence

Effective conflict responses begin with listening to yourself and then to others. Layer on patience and genuine curiosity, add critical thinking, and an ability to speak about your personal needs. Your life and relationships will change for the better. For more, visit Doc Peg on Facebook and Twitter.

When: Leading: (1) practice compassion, (2) encourage others, (3) set boundaries, (4) define success for yourself and others, and (5) act.   Listening: (1) focus intently on what others are saying, (2) make no assumptions about what you are hearing, … Continue reading

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